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HP ALL IN ONE 8020

I cannot locate or figure out how to open the "ink cartridge access door". I've looked on line, YouTube, etc. But I cannot see anything on the device that looks like it would open!  The pictures all show some sort of door, but the beset I can see is to lift up the entire unit, which certainly seems wrong. Low tech and a senior here so any help is greatly appreciated.

Thank you.

1 REPLY 1
HP Recommended

Lift the cover, then lift the scan bed, ink cartridge is under there.

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