Replacing ink cartridge

[Bob157]

How do I determine which ink cartridge needs to be replaced?

[Riddle_Decipher]

@Bob157 You may want to check ink or toner levels regularly to estimate how much ink or toner remains. When ink or toner becomes low, consider purchasing replacement supplies to have on hand. Install a new cartridge or reload toner when the ink or toner is depleted or no longer provides acceptable print quality: click here for details

And when you know which cartridge/toner you need to replace: click here for steps.

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[Bob157]

Thanks for your reply.

HP Print and Scan Doctor 5.0.6 says: "The device connection may be lost of the device might not be installed." in spite of the fact that I can print documents.

On HP Smart the toner levels are not displayed.

I downloaded and installed the HP Solution Center. When I got to the window that asks connection type, I chose USB cable because I'm using the old-fashioned desktop connection. HP Solution Center says it isn't connected, but it is.

Suggestions?

[Riddle_Decipher · Accepted solution]

@Bob157 HP smart is compatible with this printer, I suggest you update the app or reinstall it, it should show the ink levels or you may need to install the full featured driver from here : Click here

If you wish to thank me for my efforts, you could click on "Accept as solution" on my post as the solution should help others too.