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‎12-06-2019 08:39 AM

HP Recommended
Product: Hp Deskjet 2630
Operating System: Microsoft Windows 10 (64-bit)

Can you please help me reset the EWS login and password for my Deskjet 2630 please?

 

Yes, I've tried the other solutions floating about.

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-09-2019 06:20 AM

HP Recommended

Due to how horrendous HP's tech and customer support is, I decided to look into this issue myself.

 

All the settings, INCLUDING the login credentials for the EWS are stored on an i2c eeprom on the mainboard.

this required removing 5 screws and removing the mainboard from the printer, and replacing the eeprom on the mainboard.

 

the printer then booted up like it was brand new. thanks hp for doing NOTHING as per usual.

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎12-09-2019 06:20 AM

HP Recommended

Due to how horrendous HP's tech and customer support is, I decided to look into this issue myself.

 

All the settings, INCLUDING the login credentials for the EWS are stored on an i2c eeprom on the mainboard.

this required removing 5 screws and removing the mainboard from the printer, and replacing the eeprom on the mainboard.

 

the printer then booted up like it was brand new. thanks hp for doing NOTHING as per usual.

Was this reply helpful? Yes No
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