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Message 1 of 2
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Reset Printer Password

HP Recommended
deskjet all in one 3630

I have searched and searched, tried many button combinations but nothing.

 

I dont know the printers password so when i go to connect it to the network i get the following and it won't connect or go past this stage.

 

I have had the printer connected to an open network but that not going to happen as its open. 

 

The connection WiFi 2.4ghz and because its now a secured one its requesting a password for the web interface of the printer.

Screenshot attached,

hp.JPG

Please help me factory or hard reset this thing.

 

Thanks,

Mark.

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HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

Hi @mark1million

 

Welcome to the HP Support Community. I'd be happy to assist you

 

Due to the current global COVID-19 situation, we're seeing an influx of customers coming in for support. We appreciate your patience.

 

I have sent you a private message with the reset steps, specific to your printer. Check next to your profile name, you should see a little blue envelope, please click on it.  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

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