Resolve Windows 10 or update issues on HP computer or printer– Click Here
I have searched and searched, tried many button combinations but nothing.
I dont know the printers password so when i go to connect it to the network i get the following and it won't connect or go past this stage.
I have had the printer connected to an open network but that not going to happen as its open.
The connection WiFi 2.4ghz and because its now a secured one its requesting a password for the web interface of the printer.
Please help me factory or hard reset this thing.
Welcome to the HP Support Community. I'd be happy to assist you
Due to the current global COVID-19 situation, we're seeing an influx of customers coming in for support. We appreciate your patience.
I have sent you a private message with the reset steps, specific to your printer. Check next to your profile name, you should see a little blue envelope, please click on it.
Hope this helps! Keep me posted.
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