cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
New member
1 0 0 0
Message 1 of 2
63
Flag Post
HP Recommended

Reset my 3635 desk jet Printer

It is asking for code on mobile what is the code of my printer where can I see it 

1 REPLY 1
Highlighted
HP Support Agent
HP Support Agent
11,116 11,117 1,006 1,192
Message 2 of 2
23
Flag Post
HP Recommended

Reset my 3635 desk jet Printer

Hi @Aj07-Dan_sy

 

Welcome to the HP Support Community. I'd be happy to assist you with the password issue. 

 

 To better assist you -

 

1) Have you tried your router's password?

2) Can you please send us a picture of the screen asking you to enter the password?

 

If the Wi-Fi password does not work, this could be the Wireless Direct password. Let's try these steps -

 

Step 1 Try the default password - 12345678.

 

If the default password does not work, please print a Network Configuration page and look for a Wi-Fi or a Wireless Direct password.

 

Step 2  To print a Network Configuration page - From the printer control panel, press the Wireless button and the Information button together to print the network configuration page.

 

Note - The Wi-Fi or Wireless direct will connect the devices that you are trying to print from to the printer's Wi-Fi instead of your home Wi-Fi and due to that you will have to keep switching from your home Wi-Fi to your printer's Wi-Fi.

 

You can connect the printer to your home Wi-Fi by following these simple steps - HP Printers - Install and Use the HP Smart App

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

0 Kudos
Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation