12-05-2019 09:36 AM
I can print from apps like "WORD," but not from on-line like GMAIL . This is a new problem. I use WINDOWS 7. I just downloaded HP Scan Doctor for Windows PC that assessed no problems with communication b/tcomputer and printer and no jobs stuck in queue. Please help. Thanks, BunkerBill
12-07-2019 02:56 PM
Welcome to HP Support community.
Which browser are you trying to print from?
Try to print from a different browser and check if that prints fine?
Reply with the requested information for more assistance.
I am an HP Employee