STARTER CARTRIDGE HELP

[XAJB]

I recently purchased an HP Photosmart 8250 without starter cartridges and find that the 363 cartridges from my now defunct C5180 will not work until after starter cartridges are used. HOW can I bypass having to use starter cartridges that I cant find advertised anywhere and have never had any response from HP to my question?

[asmita6658]

Hi @XAJB

Welcome to the HP Support Community. 

I'd suggest you Contact HP in your region regarding this issue, they should be able to help. 

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.  

Have a great day! 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

[XAJB]

Hello Asmita6658.

Regarding my question and your response . The printer is an HP Photosmart  8250 and well out of warranty.

It was NEW and UNUSED when I bought it but there was no ink cartridges with it. I am in UK

Thank you

[sandytechy20]

@XAJB

I request you to talk to HP support.

They might have multiple options to help you with this.

1. Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true
2. Select the country.
3. Enter the serial of your device.
4. Select the country from the drop-down.
5. Click on "Show Options".
6. Fill the web-form. A case number and phone number will now populate for you.

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.