Resolve Windows 10 or update issues on HP computer or printer– Click Here
When attempting to scan to file, only 1/2 page results
Welcome to the HP Support Community. I understand you are not able to scan the complete page. I'd be happy to assist you.
Try making a standalone copy and check if that works. By this, we can conclude if this is a hardware or a driver issue.
Reset the printer
Note: HP recommends connecting the printer directly to a wall outlet rather than a surge protector or a power strip.
Run HP Print and Scan Doctor to diagnose and fix any driver issue
Click here to download the file. Once downloaded, make sure to run the file to start the installation and click on 'Fix scanning'.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
KUMAR0307 I am an HP Employee
Didn't find what you were looking for?
Ask the community