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Message 1 of 2
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Scan to email

Officejet 250
Android 9.0 Pie

I have a new officejet 250 which I'm trying to set up the scan to email on it. I have entered in my email credentials three times in the application and I know they are correct but it keeps coming back saying it couldn't be set up because of incorrect credentials. Does anyone have any ideas on how to resolve this thank you

HP Support Agent
HP Support Agent
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Message 2 of 2
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Scan to email



Welcome to the HP Support Community.


Are you able to perform regular scanning? Which domain are you setting up the scan to e-mail with? Eg: Gmail, Outlook?


Refer to this document:


Let me know if this helps.


If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!



Have a great day!

I am an HP Employee

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