12-18-2019 04:19 PM
I have gone through your post and would like to help
Are you able to make photocopies? Are you getting any error messages?
Also let me know which App you are using for scanning
Keep me posted
I Am An HP Employee
12-18-2019 04:25 PM
Thanks for your support. I am able to make copies. But I cannot scan from the printer to my MacBook air. I have added my Mack book to my printer but it does not scan. It gives me a message if I have downloaded an OCR app.
How to proceed.
12-18-2019 06:23 PM