Scanner or Copy button make black striped copy .The scanner light is pink, and it moves
Product: HP Office Jet Pro 6968
Operating System: Microsoft Windows 10 (64-bit)
HP Office Jet Pro 6968: When scanning from HP Smart or from printer, page produced is gray/black/white striped. Same result using printer copy or scan buttons. Test Print from printer or sending print command from computer works correctly.
When scan or copy mode from glass is executed, scanner light is pink and moves under the glass as expected.