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HP Recommended
HP OfficeJet Pro 8610

This is an old printer but a good one. Got message the printhead is defective or missing. Tried all suggested tips -- unplugged printer, removed printhead, shook it, replaced it. Nothing works.

 

Attempted to order replacement printhead from HP, but they no longer sell them. Their website directed me to a handful of US sellers. Without registering on each site, it is impossible to view their stock. Most seem like wholesalers anyway.

 

I bought another new printer in the meantime, but I really like this old printer and am wondering if there is any way to find the missing part? 

 

If anyone has ideas, the part number is CR322A.

 

Thanks!

1 REPLY 1
HP Recommended

You can find those new printheads on eBay. Not a cheap part, avoid buying remanufactured or used printheads.




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