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- Server Connection Error 403.
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11-08-2013 10:13 AM
The link addresses server connection error 901. Please send me information for server connection error 403. I can use all the eprint services. I am only having problem using scan to email. It worked last week. It does not work this week.
11-08-2013 10:28 AM
Hey Forkner2,
Did you follow the instruction on EWS ?
Did you reset printer computer and router?
Let me know.
Thanks
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11-12-2013 02:56 AM
Could you send the partial reset instructions? Thank you!
11-14-2013 05:02 AM
Can I please have the secret instructions to resolve this problem messaged to me?
Thank you.
----
Windows 7.
Photosmart 6520.
Trying to use the send to email feature directly from the printer - but getting a 403 error.
11-14-2013 01:30 PM - last edited on 10-07-2015 02:54 PM by Omar-E
Hi Serena-Chu. If you are getting the Server Connection Error 403 when using Scan To Email and other Web Services are working properly, the fix is to reset Web Services. You will lose your custom ePrint email address during this process, and have to make a new one.
1. Press the Web Services button on the front panel.
2. Press settings.
3. Press 'remove web services' and confirm its removal.
This will bring you back to the home page.
4. Press the Web Services icon on the printer again and go through the setup process.
5. This will give you a new code that will print out, which you can use to add the printer back to your eprintcenter.com or hpconnected.com account.
Then you can customize your @hpeprint address again.
Here is an alternate method to remove and re-add web services (a little more complicated).
The steps to reset Web Services are under the question "What if I lose my printer code before registering my printer?" under the FAQ's in this document.
Getting Started with ePrint
http://h30434.www3.hp.com/t5/user/viewprofilepage/user-id/2585903
mrblah if you are having the same issue this will work for you too.
TwoPointOh
I work on behalf of HP
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11-19-2013 10:40 AM - last edited on 01-21-2016 04:18 PM by Omar-E
markwg,mpawlowski: I assure you this is the fix to the Server Connection Error 403.
Server Connection Error 403:
http://h30434.www3.hp.com/t5/Mac-Printing-and-Scanning/Server-Connection-Error-403/m-p/3114023#M4523...
markwg: If your Scan To Email 'app' is not under the printers 'Scan' menu, try this document.
See the section "Managing Print Apps\Add a Print App" for instructions on adding an app to your printer.
Getting Started with Print Apps and Scheduled Delivery Print Apps
http://support.hp.com/us-en/document/c03614219
TwoPointOh
I work on behalf of HP
If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “thumbs up" button!
11-21-2013 01:51 AM
HI - Having the same problem and have tried both solutions and neither have fixed the problem. Really frustrating that i have only had this a few months and now its stopped working!! Anyone have any other quick fixes as I urgently need to get some work complete today without this I have a huge problem!
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