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Posts: 1
Member Since: ‎08-10-2018
Message 1 of 2 (56 Views)

Service station stalled

Product Name: HP ENVY 4512
Service station stalled. Will not reset after repeated attempts
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HP Support Agent
Posts: 11,338
Member Since: ‎07-19-2016
Message 2 of 2 (19 Views)

Re: Service station stalled



Welcome to the HP Forums!


Thank you for posting your query on this forum, it's a great place to find answers.


Don’t worry, I assure you I will try my best to get this sorted.


In order that I may provide you with an accurate solution, I will need a few more details.

  • When was the last time the printer was working fine?
  • Is the carriage moves freely when you move it manually?
  • Have you performed any troubleshooting steps before posting?

While you respond to that, I recommend you follow the steps in the below article and check if it helps.




Let me know how it goes and you have a great day!


If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!



I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation