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Solved!

Set up files do not run new HP Ultra 4729

HP Recommended
Ultra 4729
Microsoft Windows 10 (64-bit)

I purchased Ultra 4729 2 days ago. Hooked it up to notebook via USB. Then went to HP web and downloaded 6 setup files. I started installing largest file first  ( DJ4720_Full_Webpack_40.11.1124  152,387KB). To commence installation, this file shows a box with 2 pics to select from - connect via web or USB. I selected USB (am connected to printer which both prints and scans just fine). Then another box popped up and said I am not connected to printer (on one HP website, HP can find and ID my printer via my USB connection).

 

Never mind - I installed WiFi on printer and all setup files downloaded ok.

 

Regards,

 

Bill

 

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HP Support Agent
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HP Recommended

@1369bill

 

Welcome to the HP support community.

 

Good to know that issue is resolved.

Feel free to contact us in the future if you need any assistance.

 

Cheers.

Sandytechy20
I am an HP Employee

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