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‎12-04-2019 11:55 AM

HP Recommended
Product: Hp Smart tank 515
Operating System: Android 8.0 Oreo and older

What will I do? I just bought my brandnew smart tank 515 yesterday and I set up it the same day. After doing all the setup instructions the printer didn't automatically print the alignment thing and it start to slam in the right side.. after just following all the instructions  I don't know what's wrong and why it slams at the right side..

1 person had the same question
1 REPLY 1

‎12-06-2019 01:11 PM

HP Recommended

@Stphnprn Welcome to HP Community!

 

I understand that you are getting carriage jam error while setup.

 

Please refer to the below link to troubleshoot the carriage jam.

 

https://support.hp.com/in-en/document/c06283231

 


Keep us posted,

 

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

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