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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Setup Cartrige Missing
Create an account on the HP Community to personalize your profile and ask a question
04-17-2020 07:52 AM
Hello HP Community,
I brought a used hp Officejet Pro 8730 printer and it came without any cartridges.
I bought new cartridges, not beeing aware that it needs these special setup cartridges and was never setup at all.
As the pringer is now blocking all operations asking for the setup cartriges - is there a process to bypass this step?
Would be great if someone could help me with this!
Best regards, HanHan
Solved! Go to Solution.
Accepted Solutions
04-20-2020 01:49 AM
Hi @HanHan12
Welcome to the HP Support Community.
I have sent you a private message with the steps to bypass the setup ink message which is specific to your printer. Check next to your profile Name, you should see a little blue envelope, please click on it.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
Asmita
I am an HP Employee
04-20-2020 01:49 AM
Hi @HanHan12
Welcome to the HP Support Community.
I have sent you a private message with the steps to bypass the setup ink message which is specific to your printer. Check next to your profile Name, you should see a little blue envelope, please click on it.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
Asmita
I am an HP Employee
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