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‎11-11-2019 12:33 PM

HP Recommended
Product: ENVY 7830
Operating System: Microsoft Windows 10 (32-bit)

I am trying to setup printer but get error "use setup cartridge" but they did not come with the printer.

 

How can I get around this?

 

 

3 people had the same question
4 REPLIES 4

‎11-14-2019 03:22 AM

HP Recommended

Hi @JaneErichsen

 

Welcome to the HP Support Community. 

 

I have sent you a private message with the steps to bypass the setup ink message. Check next to your profile Name, you should see a little blue envelope, please click on it.  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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‎01-06-2020 12:34 PM

HP Recommended

hi can you give me the manipulation please

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‎01-06-2020 01:01 PM

HP Recommended

can you help me please i have the same problem

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‎01-09-2020 11:25 AM

HP Recommended

@David5457

 

Welcome to the HP Support Community.

 

We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.

 

Please do check your inbox on the forums page for the private message.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!


I am an HP Employee

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