01-06-2020 01:09 PM
My setup black ink cartridge does not appear to be working and the printer does not recognize when it is inserted. I have done the reset and now have no idea how to move forward, and it still is not working... please help!
01-09-2020 12:20 PM
Welcome to the HP Support Community.
If you've already performed the reset, I recommend you to contact the HP Support Team regarding this.
Note: Select the country accordingly to get the contact details for support.
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