01-11-2020 08:04 PM
I used the setup cartridges in another printer not knowing that I will need them for my new printer. Now I'm ready to use my new printer but I'm getting an error code saying that I need to use the setup cartridge's. How do I get passed this step?
01-14-2020 07:02 AM
Welcome to the HP Support Community.
I have sent you a private message with the steps to bypass the setup ink message. Check next to your profile Name, you should see a little blue envelope, please click on it.
Hope this helps! Keep me posted.
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