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‎12-24-2019 12:09 PM - last edited on ‎12-25-2019 09:50 AM by Retired

HP Recommended

Hi,

I have bought a hp envy 6220 but the setup cartridge seems not to be recognized. Can i bypass the step or where can i get a new setup cartridge ? Thanks a lot. 

6 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎12-26-2019 10:55 AM

HP Recommended

Hi @Pfp

 

Welcome to the HP Support Community. 

 

I have sent you a private message with the steps to bypass the setup ink message. Check next to your profile Name, you should see a little blue envelope, please click on it.  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

View solution in original post

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3 REPLIES 3

‎12-26-2019 10:55 AM

HP Recommended

Hi @Pfp

 

Welcome to the HP Support Community. 

 

I have sent you a private message with the steps to bypass the setup ink message. Check next to your profile Name, you should see a little blue envelope, please click on it.  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

Was this reply helpful? Yes No

‎12-27-2019 01:34 AM

HP Recommended

Thanks, it works fine. 

 

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‎12-27-2019 02:14 AM

HP Recommended

@Pfp

 

That's great! Happy to hear that.

 

If you need further assistance feel free to reach out to us.

 

Have a great day ahead!

Asmita
I am an HP Employee

Was this reply helpful? Yes No
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