cancel
Showing results for 
Search instead for 
Did you mean: 
Rena1990
New member
2 0 0 0
Message 1 of 2
61
Flag Post
HP Recommended

Setup

Hp envy photo 7800
Microsoft Windows 10 (64-bit)

I bought an open box  HP Envy 7858 from Sams Club discounted section and it didn't come with setup cartridges. I just bought new cartridges but the printer said "use SETUP catridges that came with your pinter". Can someone help. 

1 REPLY 1
HP Support Agent
HP Support Agent
18,344 18,252 1,046 1,150
Message 2 of 2
21
Flag Post
HP Recommended

Setup

@Rena1990

 

Welcome to HP support community.

 

I am sending you a private message with the steps to reset the printer, which are particular for your printer model. Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely.

 

Cheers.

Sandytechy20
I am an HP Employee

Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation