02-11-2020 03:26 PM
I bought an open box HP Envy 7858 from Sams Club discounted section and it didn't come with setup cartridges. I just bought new cartridges but the printer said "use SETUP catridges that came with your pinter". Can someone help.
02-13-2020 04:49 PM
Welcome to HP support community.
I am sending you a private message with the steps to reset the printer, which are particular for your printer model. Please check the mailbox icon at the top-right corner of this screen.
I hope this helps resolve this issue completely.
I am an HP Employee