02-04-2020 01:24 PM
I have ONLY owned HP Printers! I have always viewed them as the BEST. Now, with the change to the printer, making it impossible to print a single check from Quickbooks & Quicken (I use both). SOOOOOOO very frustrated! For years, I have printed checks perfectly, now it's impossible. HP Support was ZERO help. They said I have to pay for their Smart Friend support since it is a quickbooks/quicken problem. Not so. A year ago, I bought a new printer at my home office and I realized right away I couldn't print a single check anymore. I honestly thought it was just that I bought a lower end printer. But at one of my offices, the printer I used yesterday worked perfect, it went down so I bought a new printer. I can no longer print a single check there either. I combed the internet looking for a solution before I called support. Obviously this has been a problem since 2017 (1st complaint I see online) How has HP not resolved this yet??? So apparently, I just need to switch to a different brand. Not happy about switching, but can't make this work..... By the way HP PHONE SUPPORT, this is not a Quickbooks or Quicken problem this is an HP problem.....
02-07-2020 03:28 AM
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