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jabramson
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Staples Instaink 15 pages free per month

Officejet pro 8610
Microsoft Windows 10 (64-bit)

I purchased a card from Staples that should give me free 15 pages per month of printing. When I use the pin, I'm only presented with the opportunities for pay per month choices. Why don't I see the 15 pages per month when I put in the pin code?

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HP Support Agent
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Staples Instaink 15 pages free per month

Hi @jabramson

Welcome to the HP Support Community. I understand you would like to enroll the printer in 15-page per month Instant Ink plan. I'd be happy to assist you.

 

Kindly click here to access the home page of HP Instant Ink where you will find step by step instructions to enroll the printer in the required plan.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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jabramson
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Staples Instaink 15 pages free per month

Thank you for replying. However, when I try to use the link you supplied, I get the same page where it shows the options that don't include the free 15 pages per month. There are 4 options ranging from 50 pages $2.99 per month up to 700 pages per month for $19.99 per month. Nothing is available for the 15 pages per month for free. How can I get that option available? I have an Officejet Pro 8610. Is it just not available as an option on certain printers? The card I got from Staples didn't say anything about that.

 

Thank you

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HP Support Agent
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Staples Instaink 15 pages free per month

@jabramson

 

I will send you a private message with the next course of action. Kindly check the same.

Keep me posted.

 

KUMAR0307
I am an HP Employee

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