• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎02-02-2020 03:25 PM

HP Recommended
Product: HP Deskjet 3630

I have bought an HP Deskjet 3630 as a standby printer for colour printing (usually use a mono laser) and will only use it very occasionally. Does turning the printer on clean the inkjets (I could turn it on/off every week)? What do I have to do to stop the inkjets from blocking?  How often?

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-05-2020 04:56 AM

HP Recommended

@GaryMelb, Welcome to HP Support Community!

 

I understand that you use the Deskjet printer occasionally for color printing. In order to stop the inks from getting dried up, you can either use the printer to print once in a week or you can choose to remove the ink cartridges and store them separately, use them when required. Refer to the document HP Inkjet Supplies - Storing Opened Cartridges and Printheads for help.

 

Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎02-05-2020 04:56 AM

HP Recommended

@GaryMelb, Welcome to HP Support Community!

 

I understand that you use the Deskjet printer occasionally for color printing. In order to stop the inks from getting dried up, you can either use the printer to print once in a week or you can choose to remove the ink cartridges and store them separately, use them when required. Refer to the document HP Inkjet Supplies - Storing Opened Cartridges and Printheads for help.

 

Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.