01-15-2020 04:30 AM
I have an HP OfficeJet Pro 6960, bought in the UAE, using 903 & 903XL cartridges.
Due to travel, I had to buy cartridges elsewhere and based on guidance at https://support.hp.com/ie-en/document/c05072543 I purchased a 905XL cartridge. The printer recognizes the cartridge as being 905XL but I'm getting the error message "The Indicated Cartridges are not intended for use in this printer". Any idea why? Can I do anything to avoid the error and continue to use the 905XL cartridge? Or do I have to find somewhere that stocks the exact same 903XL cartridges?