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HP Recommended
HP Office Jet 4655
Microsoft Windows 10 (64-bit)

 I'm using the right cartridges for this printer 

1 REPLY 1
HP Recommended

@Curly6
Thank you for posting on the HP Support Community.

 

Have you tried updating the printer firmware? If no, Click here to update the software.

 

If the issue persists, follow the document to fix the issue https://support.hp.com/in-en/document/c04710049

 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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