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The option to print in color has disappeared

lenovo yoga
Microsoft Windows 10 (64-bit)

I have a hp officejet prop 6970.  I selected the option to print in monocrome a few weeks back.  Now I need to print in color and I can't see where that option is.  Please help!

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The option to print in color has disappeared

Hi,

Try following below version of the HP Print and Scan Doctor Utility by selecting your printer:

http://ftp.hp.com/pub/printers/hppsdr/patches/HPPSdr.exe

 

Be sure to restart your PC and allow the utility to complete the process, then check for any difference.

 

Please let me know the results,

Shlomi


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