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Oil1
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The printer keeps printing a black vertical line on some pages

Envy Photo 7855
Microsoft Windows 10 (64-bit)

The printer will sometimes print a black vertical line on the page, usually on the left side of the page.  It's a HP Envy Photo 7855.  Thanks 

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Message 2 of 2
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The printer keeps printing a black vertical line on some pages

@Oil1, Welcome to HP Support Community!

 

I would recommend you follow the steps from the document Black or Color Ink Not Printing, Other Print Quality Issues. This will help us isolate the issue further.

 

If the vertical lines still appear after troubleshooting it could be an issue with the printer's ink system. Please reach out to the HP Support in your region regarding the service options for your printer.

 

Hope this helps!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

TEJ1602
I am an HP Employee

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