02-01-2020 06:27 PM
My HP Photosmart C6180 prints in color but not black. I replaced the black cartridge, which seemed empty, but still get no black printing--or it's faint and maybe distorted at bit. Lately the printer has seemed noisier than usual, and I have gotten several warnings to clear a paper jam, although I never find any. And now this. Am I dealing with two separate problems here, one mechanical and one ink/printhead related?
02-01-2020 07:39 PM
Unfortunately, the problem you are encountering is a hardware problem at the print head (where the black ink goes).
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