cancel
Showing results for 
Search instead for 
Did you mean: 
WDVW
New member
1 0 0 0
Message 1 of 2
62
Flag Post
HP Recommended

The printer will only print green when the print should be grey

Office Jet Pro 8600 Plus Model N911G
Microsoft Windows 10 (32-bit)

The printer has just begun to print green in areas where the print should be grey

1 REPLY 1
Level 16
Level 16
32,809 26,178 2,389 8,175
Message 2 of 2
38
Flag Post
HP Recommended

The printer will only print green when the print should be grey

Gray would be printed with a mixture of Cyan, Magenta and Yellow.  Cyan and Yellow mix to make green, it appears your Magenta cartridge is not working properly.  The troubleshooting steps in the document here may help resolve Magenta not printing on your Officejet Pro 8600 Plus.

Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button ------V

If my answer was helpful please click the "Thumbs Up" to say "Thank You"----------V

Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation