12-17-2019 08:43 AM
I have three MacBook computer. The MacBook Air that I use all the time has a box to select combining pages into one file on the "print/scan" menu when I scan documents from the computer. This computer currently needs a new batter and the tech found a problem with the motherboard so my computer is currently is in repair for an unknown period. My wife also has a MacBook Air and I have an old MacBook Pro that hasn't been used lately. My wife's MacBook Air and the MacBook Pro do do not have this combining pages box on their "print/scan" menus.
My MacBook Air is an early 2015, 2.2 Ghz, 8 GB memory, running OSX 10.14.6 Mojave. My wife's MacBook Air is also running Mojave. My old MacBook Pro is a 2011 model running OSX 10.11.6 El Capitan. I downloaded the latest software on the Pro and it changed some selections but still does not have the combine pages box. I don't understand why my Mac (2016 model) has the box, but my wife's doesn't.
How can I get this combination of pages function on either of these other two computers. I need to email several pages before year end but have not been able to scan and combine pages into one file.
Solved! Go to Solution.
12-17-2019 12:03 PM
Follow HP Easy Start below to install your printer's latest essential software and HP Easy Scan:
Once completing the installation check if you may now see the Combine box within Printers & Scanners or Image Capture, else scan using HP Easy Scan which combines the files into a single PDF.
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution 🙂