11-29-2019 12:02 AM
I have now spent days trying to resolve print quality issues with online HP support, but my printer is still not printing using all four cartridges; hardware doesn't seem to see the CYAN anymore even though the software and apps do.
Hate to be adding plastic to our waste but resigned to replacement.
I have quite a bit of ink in stock, so can someone tell me what new printer uses the same ink as the OfficeJet 6950?
12-02-2019 07:55 AM
@MH_Nurse2020, Welcome to HP Support Community!
I understand your concern and appreciate your efforts in trying to resolve the issue. For replacement options reach out to the HP Support in your region.
Hope this helps!
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