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MH_Nurse2020
Level 1
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Message 1 of 4
106
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HP Recommended

Time to replace?

HP OfficeJet 6950
Microsoft Windows 10 (64-bit)

I have now spent days trying to resolve print quality issues with online HP support, but my printer is still not printing using all four cartridges; hardware doesn't seem to see the CYAN anymore even though the software and apps do.

 

Hate to be adding plastic to our waste but resigned to replacement.

 

I have quite a bit of ink in stock, so can someone tell me what new printer uses the same ink as the OfficeJet 6950?

3 REPLIES 3
HP Support Agent
HP Support Agent
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Message 2 of 4
61
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HP Recommended

Time to replace?

@MH_Nurse2020, Welcome to HP Support Community!

 

I understand your concern and appreciate your efforts in trying to resolve the issue. For replacement options reach out to the HP Support in your region.

 

Hope this helps!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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MH_Nurse2020
Level 1
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Message 3 of 4
47
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HP Recommended

Time to replace?

 printer is out of Warranty and so this Forum is my Support.

 

Any advice on the issue....?

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B_Will
Level 6
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Message 4 of 4
39
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HP Recommended

Time to replace?

Found these two printers, that use 902 cartridge.

HP OfficeJet Pro 6968 (T0F28A#B1H) ; HP OfficeJet Pro 6978 (T0F29A#B1H)

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