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‎12-19-2019 04:26 PM

HP Recommended
Product: Officejet Pro L7650 All-In-One
Operating System: Microsoft Windows 10 (64-bit)

I have an Officejet Pro L7650 All-In-One printer. Today I installed all new ink cartridges but it keeps telling me that the black ink is empty.  It will print but it does look like the black ink is low as the printing is not clear. any suggerstions?

1 REPLY 1

‎12-22-2019 03:20 AM

HP Recommended

Hi @rjlam3491

 

Welcome to the HP Support Community. I'd be happy to assist you with the print quality issue.

 

Please try these steps - Fixing Print Quality Problems 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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