01-13-2020 12:51 PM
I am trying to print business cards but my Pro 6978 jams about a few seconds after it starts printing. I have been trying to use White Cardstock Paper 8.5 x 11 - 110 lb/300 g/m2. Do I need a thinner cardstock? If so, what kind will work with my printer?
01-16-2020 09:41 AM
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Yes you do. Please refer to paper handling section>paper tray capacities: https://support.hp.com/us-en/product/hp-officejet-pro-6970-all-in-one-printer-series/8289585/model/1...
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