12-09-2019 05:44 AM
I have had 2 random printouts on the above printer. Each of them relates to the same subject material but neither have originated from our network.
Conclusion is printer or wifi issue.
Solved! Go to Solution.
12-11-2019 01:46 PM
Welcome to the HP Support Community.
Do you have a password to your Wi-Fi? If you don't, we recommend you to contact your Internet Service Provider and set a password for your Wi-Fi and then setup the Printer once again through Wireless Setup Wizard.
I hope this answers your question. Let me know if you need any further assistance.
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Have a great day!
I am an HP Employee
12-12-2019 03:52 AM
Yes. It is deemed strong by my password checker.
I have also rebooted my wifi and turned off the printer wireless capability.
As an added precaution the printer is now powered down when not in use.
Time will tell but I suspect wifi, particularly a network just up the road, is to blame.
We'll let the matter rest.