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Solved!

URGENT: Unable to print - payment method issue

HP Recommended
HP DeskJet 2632

Hi

 

I am unable to print. The notification states that I need to update my Payment Method. I have already done this, 24 hours ago, and still, I am unable to print. I am working from home and it is essential for me to print today! I have tried to contact support on Facebook Messenger, but no reply. Please can an agent help me ASAP.

 

Thanks

Miriam

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HP Recommended

Hi

This is a volunteer run forum, and help is limited, however......

https://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

 

Try a phone number for your country / region to speak to an agent.

 

DO NOT POST ANY PERSONAL DETAILS PLEASE, this forum can be viewed by those with criminal intent, so be doubly aware of any contacts as a result of your post,

 

You initiate the call to HP to minimise risk.

 

 

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Hi

 

Thank you for your reply. 

 

I did see the option to call and I would, but they charge.

 

I just need HP to take the payment from my payment method so I can start printing again.

 

It is unfair that they blocked me from printing when I have sufficient ink here.

 

Thanks

Miriam

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Hi

I have flagged your post as needing help, maybe HP will contact you as a result of that.

 

 

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HP Recommended

Hi Miriam,

I suggest making sure your contact HP Instant Ink Support in the UK.

You may find the phone number listed in the HP Instant Ink site, at the top-right header below, which is 0207 660 6027 for the UK:

https://instantink.hpconnected.com/uk/en/l/

 

Shlomi


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@MiriamG

 

As this issue is related to billing, kindly contact the HP Instant Ink team in your region for assistance. Not to worry, you will not be charged for the support.

 

Keep me posted for any other assistance.

KUMAR0307
I am an HP Employee

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It is really annoying when you have payment method issues. I was playing online poker a lot and it is normal to win and lose money all the time. I play it for fun and I don't play for big money, not that good yet. The problem was that my credit card would not let me make transactions and after 2 it will block and I could not play. I had to find different solution and a friend that was also playing told me that he was using Skrill. He told me that if I register on (https://baxity.com/skrill-registration) for account I will get some cool stuff. First was verification after just one day and second was getting VIP status after some time which makes it much better. There are less transaction fees for VIP. Skrill has been ideal for my online poker and I never had any problems with it.

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