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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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@DONABELL wrote:I have the HP8620 connected to my desktop with a USB cable; I could not print wirelessly. However, with Bluetooth turned on with the printer and an iPad and a Microsoft Surface 3, I cannot print from the two tablets. Any thoughts?
Firstly printer does NOT support Bluetooth.
1. It is an AirPrint printer therefore you can use AirPrint apps on your iPad to print,
2. For your Surface 3, please use Windows Store to install HP Smart app and use this to print.
The best option would be remove USB and connect your printer to you home network and share your printer to all devices at home.
Regards.
BH
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