11-26-2019 04:41 PM - edited 11-26-2019 04:55 PM
The printer was working and then it stopped. I try to print and it goes to the print queue but it says the printer is not connected?
11-29-2019 05:18 AM
Welcome to the HP Support Community. I'd be happy to assist you with the connectivity issue.
To better assist you - How's the printer connected - wired or wireless?
While you respond to that, try these steps.
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