cancel
Showing results for 
Search instead for 
Did you mean: 
Beau80
New member
1 0 0 0
Message 1 of 2
66
Flag Post
HP Recommended

Unable to connect from Desktop to wireless printer

HP Officejet 6500A
Microsoft Windows 10 (32-bit)

The printer was working and then it stopped. I try to print and it goes to the print queue but it says the printer is not connected?

1 REPLY 1
HP Support Agent
HP Support Agent
9,008 9,011 795 955
Message 2 of 2
27
Flag Post
HP Recommended

Unable to connect from Desktop to wireless printer

Hi @Beau80

 

Welcome to the HP Support Community. I'd be happy to assist you with the connectivity issue. 

 

To better assist you - How's the printer connected - wired or wireless? 

 

While you respond to that, try these steps.  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation