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justtruffles
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Unable to get my printer to print in color

hp officejet 3830
Microsoft Windows 10 (64-bit)

All of a sudden my printer has quite printing in color. I have replaced the ink cartridges with HP ink and I still can't get it to print in color. Help!

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Unable to get my printer to print in color

@justtruffles, Welcome to HP Support Community!

 

If you have already performed the steps from the document  Black or Color Ink Not Printing, Other Print Quality Issues and the issue persists, it could be a hardware failure.

 

Please reach out to the HP Support in your region regarding the service options for your printer.

 

Hope this helps!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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