12-10-2019 07:10 PM
Unable to get to the HOME and SETUP settings. Home button not working. Keeps going to Forms selection.
Getting error message on display: cannot connect to server............
Will not setup with New Dell Laptop running Windows 10 except for using USB printer cable.
Printer was setup with ethernet previously and unable to detect printer with HP Driver using ethernet or Wireless.
How to reset printer back to factory settings or at least fix non-responding front display panel buttons.
12-13-2019 03:43 AM
Welcome to the HP Support Community. I'd be happy to assist you with the connectivity issue.
To better assist you - May I have the exact model name of the printer? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.
Let me know.
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