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MikeDavies
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Unable to remove cartridges from dead HP Officejet 8710

HP Officejet Pro 8710

The power supply has died on my HP printer. I have purchased a replacement but I am unable to remove the cartridges from the the dead printer due to the the carriage being set in a position which doesn't allow me to remove them. The printer requires power so the carriage moves to a position where i a can remove the cartridges. Is there a manual release for the carriage.

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Unable to remove cartridges from dead HP Officejet 8710

Open the cartridge access door. Inside you will see metal rod with small rollers, on the left side of the rod is a white gear. Use small flat screwdriver and press that gear from top to bottom to rotate, do it several times make the complete rod rotate one-two full revolutions that will unlock cartridges from the right side.

 

I can't find any photo online for a better description, if you are unsure what gear needs to be rotated take a photo of the left side of the interior of your printer post here and I will mark it.

 

 

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MikeDavies
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Unable to remove cartridges from dead HP Officejet 8710

Many thanks, this is now resolved.

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