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‎10-07-2019 01:13 PM

HP Recommended

KB4515871 is not on the list.  I did uninstall KB4524147 and restart computer, but that didn't solve the problem.

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‎10-07-2019 01:16 PM

HP Recommended

Yes, uninstall that one and you should be good.

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‎10-07-2019 01:16 PM - edited ‎10-07-2019 01:18 PM

HP Recommended

I'm seeing the same thing - KB4524147 is listed as a 10/3/19 update (so the timing fits), but KB4515871 is not on the list from the last few months.  Sounds like just uninstalling 4147 doesn't solve the issue. 😞

 

I also saw that Microsoft currently doesn't note that there are any issues with KB4524147 on their website.  

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‎10-07-2019 01:34 PM

HP Recommended

Hold the phone!  It does work to simply uninstall KB4524147!  For some reason it didn't "take" the first time around, so I tried uninstalling it again.  It did solve the printing problem on my Laserjet Pro MRP M281fdw.  I see that MS doesn't seem to think there are issues, but uninstalling it certainly did get me back in business.  Thanks all!  

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‎10-07-2019 01:35 PM

HP Recommended

I'm back in business, thank you!

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‎10-07-2019 01:59 PM

HP Recommended

I can't find who posted to uninstall KB4515871 & KB4524147, but my updates don't show either one of those. Mine from 10/3 and 10/5 show KB4515843 & KB4512577. I will try uninstalling both of them and see if that works. Here's hoping!

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‎10-07-2019 02:37 PM

HP Recommended

I had the first update, but not the second one. I uninstalled the one I had, however it is still not working. 

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‎10-07-2019 03:07 PM

HP Recommended

Sorry you are still having issues.

Make sure you restart after uninstalling the update.

If you have restarted and it still isn't working then I would uninstall all the updates that occurred on 10/4/19 (do not restart after each one) restart after that is complete.

Microsoft will be pushing new updates that fix this issue as soon as they create them so I wouldn't worry about not having those updates because you will get them again later.

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‎10-07-2019 04:17 PM

HP Recommended

That worked. I Uninstalled the 10/3 and 10/5 Updates and restarted my computer and I can print again! Hooray!!!!!

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‎10-07-2019 07:29 PM

HP Recommended

THANK YOU SO MUCH!!! NOW I CAN SUBMIT MY MIDTERM PAPER and don't need to embarrass myself to the professor by saying 'my printer broke down last night'

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