02-13-2020 10:22 AM
The software for the HP OfficeJet 4652 isn't functioning properly on my new laptop. It won't scan and photos only print on half the page. I would like to uninstall and reinstall the software, but get this message from Windows10 when I try:
A caller of DriverPackage Install must be a member of the Administrators group in install a drive package.
This is a local, standalone PC and I am the only one with administrator rights. I need help with uninstalling the software.
Solved! Go to Solution.
02-13-2020 12:06 PM
Type CMD into the search bar, then right-click on Comand Prompt and select Run as Administrator.
Copy the following command, be sure to select all the listed taste, right-click on the Command Prompt window and select Paste, then press Enter and allow the process to complete:
icacls "%windir%\System32\DriverStore\FileRepository" /grant %username%:(OI)(CI)F /T
for /d %G in ("%windir%\System32\DriverStore\FileRepository\hp*") do rd /s /q "%~G"
takeown /f %windir%\System32\DriverStore\FileRepository /A /r /d y
Now unisntall the HP Software and check for any difference.
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