Update to OS 11 on iPad unable to print

[Sandyann45]

After installing OS 11 on my Apple iPad I am unable to print. No problems before. No updated driver on website

[Dvortex]

Hello, @Sandyann45  – Greetings!

Welcome to the HP Support Forums!  It is a great place to find the help you need, from other users, HP experts, and other support personnel!

I understand that you are trying to print from your iPad and is having issues. I'd like help 🙂

Let's try installing the HP Smart app (Previously HP AiO Remote app) to print from your iOS device. Go to Apple Store and install the HP Smart app on your iOS device.

I found a wonderful document which will give you instructions on how to use this app. Please go through the steps here: http://hp.care/2sl1E5V 

NB: If the app is already installed, uninstall the app, restart the iPad and then reinstall the app.

Please let me know if this resolves the issue, or if you require further assistance.

Cheers 🙂

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

[Sandyann45 · Accepted solution]

I have solved my printing problem after installing 0S11 on my iPad by turning off my iPad, printer, router and cable box waiting 15 minutes and then turning everything back on.

[Dvortex]

Hello, @Sandyann45

Thanks for the update & Great stuff! Glad to know that you were able to fix the issue 🙂
 

Visit us again if you have any concerns!

Thank you again and may you also have a great day and even better tomorrow 🙂