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HP OfficeJet 5252

We recently moved to the USA and tried to use HP 63 cartridges on our old HP desk jet but realize they were not compatible. We decided to upgrade to a HP OfficeJet 5252 and hoped to use these pre-opened cartridges but now I’m getting an error saying that we have to use the set up cartridges provided. Of course we would rather use the Cartridges that we had already opened rather than the still sealed set-up cartridges that we would like to save for the next cartridge replacement. How do we override the function so that we can use these already-opened cartridges?

1 REPLY 1
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Hi @PhilipR1

 

Welcome to the HP Support Community. 

 

I have sent you a private message with the steps to bypass the setup ink message which is specific to your printer. Check next to your profile Name, you should see a little blue envelope, please click on it.  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.