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Hmollema
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Vertical line problem in prints HP officejet

HP Officejet Pro X476dw MFP
Microsoft Windows 10 (64-bit)

Hello HP Support,

 

When I print something in color with the HP Officejet Pro X476dw MFP printer, a vertical line is visible on te page.
Now I have printed a test report (see photo in attachment) which shows that no yellow is printed at that location.

The vertical line is also visible in the blue and black test bars.

 

This problem started three months ago. What i tried is replacing all the cartridges and start the print head cleaning in the settings menu. but that didn't solve the problem...

 

Does anyone has a solution for this problem?

Thanks in advance!

 

IMG_20200104_111001__01a.jpg

 

 

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