02-04-2020 08:58 AM
i need help every time I try to print a picture ( watercolour) from this printer it is showing white lines in the picture. I have cleaned the ink cartridges and done a test print but nothing is working.
pkease could anyone help
02-06-2020 03:05 PM
Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:
- What is the exact printer product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824 (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).
- What is the operating system?
Keep me posted for further assistance.
I am an HP Employee