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Louise8610
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Vertical lines in picture prints

Hp

Hello

i need help every time I try to print a picture ( watercolour) from this printer it is showing white lines in the picture. I have cleaned the ink cartridges and done a test print but nothing is working.

 

pkease could anyone help

thanks 

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Message 2 of 2
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Vertical lines in picture prints

@Louise8610 
Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • What is the exact printer product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824 (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).
  • What is the operating system?

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

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