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SpiderMBA
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Message 1 of 2
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HP Recommended

WHICH cartridge must be replaced? WHY doesn't it say?

Officejetr 4630
Microsoft Windows 10 (64-bit)

"The following ink cartridge(s) must be replaced.  O

 

It doesn't say color or black, it shows a O.

I was printing letters with black, replaced the cartridge with a brand new black HP 61 XL and the error message stays on.

I hate HP.

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pm-3
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Message 2 of 2
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Flag Post
HP Recommended

WHICH cartridge must be replaced? WHY doesn't it say?

on the hp site it says if the ink icon is blinking...remove the cartridges 0ne by one and put them back in one at a time. when one starts blinking in the icon window ...that's the one that needs replacing,.  good luck

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